Privacy Policy

Privacy Policy - Navavadu.com

1. Introduction

Navavadu.com ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us. By accessing Navavadu.com, you consent to the practices described in this policy. If you do not agree, please discontinue using our Platform.

2. Scope

This Privacy Policy applies to all users of Navavadu.com, including customers purchasing cosmetics or renting bridal ornaments. It governs all interactions involving personal data, including via our website, mobile applications, and customer support.

3. Information We Collect

A. Information You Provide Directly

  • Account registration details: Name, email address, phone number, and password.
  • Order information: Delivery address, payment details (processed securely), and purchase history.
  • Communication details: Messages, emails, or inquiries submitted through our Platform.

B. Information Collected Automatically

  • Technical details: IP address, browser type, operating system, and device information.
  • Usage data: Pages visited, time spent on the site, and clicks or interactions.
  • Location data: Approximate geographic location based on IP or device settings.

C. Information from Third Parties

  • Shipping partners: Updated delivery information to improve order fulfillment.
  • Social platforms: Profile information when using login options like Google or Facebook.

4. How We Use Your Information

We use your personal information for the following purposes:

  • Order Fulfillment: To process orders, arrange deliveries, and handle payments.
  • Account Management: To manage your account, preferences, and settings.
  • Personalization: To offer product recommendations and tailor your experience.
  • Marketing and Promotions: To inform you of offers, new products, or updates (with your consent).
  • Compliance and Legal Obligations: To meet legal, regulatory, and contractual obligations.
  • Fraud Prevention: To detect and prevent fraudulent or unauthorized activities.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve our services. By using our Platform, you agree to our use of cookies as described below:

  • Essential Cookies: Required for site functionality, such as logging in and managing orders.
  • Analytics Cookies: Used to understand site performance and improve usability.
  • Marketing Cookies: Help deliver personalized advertisements and track marketing performance.

Learn how to manage or disable cookies by visiting www.allaboutcookies.org.

6. Sharing Your Information

We may share your information with trusted partners for specific purposes:

  • Service Providers: For delivery, payment processing, and IT services.
  • Marketing Partners: To send promotions, with your consent.
  • Legal Obligations: To comply with legal requests, investigations, or regulatory requirements.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or comply with legal obligations. Once no longer required, your data will be securely deleted or anonymized.

8. Data Security

Navavadu.com implements robust security measures to protect your data from unauthorized access, alteration, and disclosure. These include:

  • Encryption of sensitive data during transmission.
  • Firewalls and intrusion detection systems.
  • Access controls to restrict data to authorized personnel only.

9. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the removal of your data, subject to legal obligations.
  • Opt-Out: Decline marketing communications or cookie tracking.

To exercise your rights, email us at support@navavadu.com.

10. International Data Transfers

Your data may be transferred to servers located outside your country. We ensure that appropriate safeguards are in place to protect your information, in line with applicable data protection laws.

11. Children's Privacy

Our Platform is intended for users aged 18 and above. We do not knowingly collect personal information from children. If we become aware of such data, it will be promptly deleted.

12. Links to Third-Party Websites

Our website may contain links to external sites. Navavadu.com is not responsible for the privacy practices of third-party websites. Please review their privacy policies before sharing information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review the policy regularly.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: